Terms and conditions
Savannah in the Round (the ‘Festival’) is wholly owned by Banner Holdings Pty Ltd ABN 27 636 541 654 and managed by Sound Australia (Qld) Pty Ltd ABN 53 163 125 013 (the ‘Promoter’). All persons attending the Festival including, but not limited to those involved in providing goods or services, guests, ticket holders, volunteers, trade/exhibitors and their staff/contractors (‘Attendees’), agree to be bound by these terms and conditions (Terms and Conditions), applicable principles of law or equity established by decisions of courts, statutes, regulations or by-laws of the Commonwealth of Australia or Queensland (Laws) and codes of practice, as well as any rules, requirements and directions of the Promoter.
Festival Tickets permit Attendees entry to the Festival at the Mareeba Rodeo Arena (the 'Festival Precinct'). Accommodation Tickets permit Attendees entry to the camping area adjacent to the Festival Precinct (the 'Campgrounds').
Volunteer and Stallholder Tickets permit volunteers and stallholders entry to the Festival Precinct and the Campgrounds.
Festival Shuttle Tickets are also available to Attendees for shuttle bus transfers to and from the Festival Precinct.
Ticket sales are managed by eMedia and subject to the eMedia Ticketing Terms. The Terms and Conditions contained in this document are to be read in conjunction with the eMedia Ticketing Terms. In the event of any inconsistency between the Terms and Conditions and the eMedia Ticketing Terms, the eMedia Ticketing Terms prevail to the extent of the inconsistency.
Tickets are sold or provided on the express condition that the holder ('Ticket Holder') is bound by these Terms and Conditions, together with any other conditions, requirements, directions or policies published by the Promoter relating to the Festival from time to time.
A change in personal circumstances does not entitle a Ticket Holder to return or exchange a ticket. Subject to any statutory rights of refund (including, without limitation, the provisions of the Australian Consumer Law (ACL)), if the Festival takes place then the Ticket Holder acknowledges and agrees there is no right to a refund or exchange, including where a Ticket Holder cannot attend because of adverse weather conditions or where the Ticket Holder has been requested to leave the Festival for breaching these Terms and Conditions, rules of the Festival Precinct or Campgrounds or the rules, requirements and directions of the Promoter.
Tickets are only available through the official Savannah in the Round website and sites or vendors approved by the Promoter. Any sites or vendors approved will be listed on the Savannah in the Round website. Tickets are not to be:
- resold or offered for resale (including via online auction sites);
- used for any promotional or other commercial purposes (without the prior written consent of the Promoter); or
- used to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer.
Tickets in breach of this condition will be deemed unauthorised and entry may be refused. Tickets purchased through unapproved sites or ticket sellers will not be honoured
Where Attendees have purchased Tickets, entry to the Festival Precinct will be granted with the presentation of a bar-coded PDF ticket or a hard copy printed ticket. The ticket will be exchanged for an armband upon arrival (Festival Armbands). Where Attendees have purchased both Festival Tickets and Accommodation Tickets, entry to the Festival Precinct and the Campgrounds will be granted with presentation of bar-coded PDF tickets or hard copy printed tickets (1 x PDF ticket for the Festival Precinct and 1 x PDF ticket for the Campgrounds). The 2 tickets will be exchanged for an armband upon arrival at the Festival (Festival & Camping Armband).
If Attendees only have a Festival Armband they will not be permitted to enter the Campgrounds for any reason whatsoever. Anyone entering the Festival Precinct or the Campgrounds, or found onsite at either of the above without a valid Festival Armband or Festival & Camping Armband (as applicable), will be deemed to have trespassed, be removed from the Festival, and may be handed over to the Police.
All children aged under 12 years of age must be accompanied at all times in the Festival Precinct by a responsible adult, parent or guardian.
All children under 18 years of age ('Minors') must be accompanied at all times by a responsible adult, parent or guardian in licensed areas of the Festival Precinct.
Attendees at the Festival grant permission for a search of personal belongings prior to entry and at the Festival Precinct. Refusal to be searched will constitute a breach of these Terms and Conditions and will result in Attendees being denied entry.
The possession of prohibited items at any time may result in the confiscation of the goods, Attendees being refused entry or Attendees being requested to leave the Festival. Prohibited items may include animals, alcohol, illicit drugs, weapons and flammables. The Promoter may, in their absolute discretion, deem certain items to be restricted in certain areas. Unauthorised and unapproved marketing material that is not part of an exhibition or approved by the Promoter may be confiscated. The Promoter may also in their absolute discretion, deem other objects to be prohibited. This list is non-exhaustive. See the full list of Prohibited Items at https://www.savannahintheround.com.au/faq/ .
If the Promoters become aware of any Illegal activity or the possession of illegal goods the relevant authorities may be notified.
Smoking and vaping is not permitted in any part of the Festival Precinct except in designated smoking areas, subject to applicable Queensland Health laws (including the Tobacco and Other Smoking Products Act 1998 (Qld)) in place at the time of the Festival.
It is a requirement that Attendees refrain from inappropriate behaviour including, but not limited to bullying, harassment, disruptiveness, being intoxicated or substance affected, antisocial behaviour, aggressiveness, being a nuisance, moshing, crowd surfing, climbing or stage diving or any other behaviour deemed as inappropriate by the Promoter.
Such behaviour may result in the Attendee being ejected at the Promoter’s discretion from all areas of the Festival Precinct and the Campgrounds. Attendees must follow the reasonable directions of Festival and/or Promoter staff, service providers, volunteers or contractors (Festival Personnel) as required and comply all Laws at all times whilst in the Festival Precinct and on the Campgrounds.
Attendees must not:
- cause damage to, improperly use, or tamper with any Festival Precinct facility or infrastructure; or
- cause any damage to flora and fauna on or surrounding the Festival Precinct; or
- enter any onsite bodies of water at the Festival Precinct. Attendees must not remove or attempt to remove any item or object from the Festival Precinct or surrounding area. Attendees accept full liability and responsibility for any loss or damage caused in contravention of these Terms and Conditions.
Attendees found to be in attendance without correct ticketing authorisation or formal identification may also be ejected. Once ejected, Attendees may only re-enter the Festival Precinct and/or Campgrounds (as applicable) at the discretion of the Promoter.
Alcohol & Glass
The Festival has several licensed bars. Attendees wishing to purchase and/or consume alcohol must be over 18 years of age and have valid photographic ID. Only alcohol purchased from bars at the Festival may be consumed at the Festival Precinct. Anyone found supplying or buying alcohol for a Minor will be evicted from the Festival Precinct and may face criminal charges. Any Minor found consuming alcohol or in possession of alcohol will face similar action.
Alcohol and glass cannot be brought into the Festival Precinct. Any alcohol or glass brought into the Festival Precinct will be confiscated and will not be returned. The Promoter reserves the right to take appropriate action in such circumstances. Attendees over 18 years of age may however, bring alcohol into the Campgrounds.
Photography & Filming
During the Festival, Festival Personnel, may photograph or record Attendees on film or other media. By attending, Attendees agree and consent to the capture of these images/recordings, and authorise them to be used, altered, broadcast or otherwise exploited by the Promoter (or those granted permission from the Promoter), without payment, royalty or further approval, in perpetuity. Attendees agree that all intellectual property rights that come into existence as a result of, for the purposes of or in connection with Festival Personal photographing or recording the Festival as well as Attendees, will vest in and is owed by the Promoter on creation.
Attendees are not permitted to bring professional photography equipment (including video or digital cameras) to the Festival without Promoter-issued media accreditation. Festival Personnel will in their absolute discretion, determine whether equipment is considered to be professional photography equipment.
Attendees may not capture, record and broadcast photos, audio recordings and video recordings during the Festival in a way that infringes the intellectual property rights of others. All photos and recordings (audio and visual) of the Festival will be only done in good faith, for non-commercial purposes and must not be likely to bring the reputation of any person or entity into disrepute or ridicule. The Promoter is not responsible for the broadcasting discretion of any Attendees and the use of any photographs or recordings (audio and visual) by Attendees. Attendees agree to fully indemnify the Promoter for any action, claim or proceedings arising from the use by any party of images or recordings (audio and visual).
General Risk & Indemnity
The activities and events programmed for the Festival are subject to change. The Promoter reserves the right to change, add, reschedule, withdraw or substitute artists in the Festival line-up and/or vary advertised programs, times, prices, seating arrangements, staging and audience capacity and otherwise vary the Festival Precinct and/or the Campgrounds without prior notification and deny admission to the Festival Precinct and/or Campgrounds (including admission to a particular performance at the Festival Precinct) with reasonable cause.
Attendees acknowledge that there may be restricted capacities at some of the Festival's stages or venues, and ticket purchase does not guarantee entry to these areas in such circumstances. Once it is determined by the Promoter (at its sole discretion) that the maximum capacity has been reached in these areas, there will be no further admissions.
The Promoter makes no warranties or representations as to:
- the absence of fault;
- the delivery of any particular Festival activities;
- the fitness of services delivered in conjunction with the Festival; or
- the accurateness of the information depicted in material published by the Promoter or any companies or persons associated with the Festival.
Attendees agree they bear any risk associated with the Festival and agree to take personal responsibility for any activities associated with the Festival, including travel to and from the Festival and their safety at the Festival.
To the full extent permitted by law, each Attendee agrees to waive all legal rights of action against, indemnify and fully release the Promoter (and its executive officers, directors, officers, employees, volunteers, contractors or agents) from any liability for any claims, demands, loss, damage, liability, legal fees, economic loss or consequential loss arising out of or in connection with:
- any attendance or failure to attend the Festival by an Attendee;
- any default, negligence or breach by the Promoter or the Attendee of these Terms and Conditions;
- any personal injury, death or property damage; or
- entry to and presence at the Festival Precinct and Campgrounds by any Attendee.
Where permitted under the ACL, the Promoter limits its liability in respect of breach of any statutory guarantee under the ACL in the manner set out in sections 64A(1)(a) and 64A(2)(a) of the ACL.
The Promoter is not liable for any loss, injury, damage or compensation (including, without limitation, any travel costs, accommodation costs, out of pocket expenses), as a result of the Festival being cancelled, postponed, relocated or changed for whatever reason. If the Festival is cancelled in whole or in part by an act of God, extreme weather, act of war, act of terrorism, civil commotion, industrial dispute or for any event or threat outside of the control of the Promoter then any refunds shall be at the Promoter’s absolute discretion (subject to any statutory rights of refund (including, without limitation, the provisions of the Australian Consumer Law (ACL)).
If the Festival is cancelled, all Ticket Holders will be given the option of:
- a refund; or
- to transfer the ticket to the following Savannah in the Round Festival held by the Promoter. Ticket transfers from 2022 to 2023 once confirmed and issued are not eligible for refund.
Unless the Attendee advises the Promoter that it requires a refund by the relevant date in a cancellation notice issued by the Promoter, the Tickets will automatically be transferred to the following year's Savannah in the Round Festival.
Festival organisers have made three camping options available to Attendees at the Campgrounds adjacent to the Festival Precinct:
- "Campgrounds - self-catered" available to those who supply their own swag, tent, caravan, camper, RV etc. Both powered and unpowered sites are available;
- "Rent A Tent" pre-constructed pop-up village, available to those who can't or don’t wish to bring their own tent or camping equipment; and
- "Glamping" full-service luxury bell tents including linen, towels, mats, lighting, a welcome pack and furnishings, accommodating up to five people.
Unless the Promoter publishes an earlier Campground access time, no entry to the Campground is permitted:
- for self-catered Campground users, until 12:00pm midday (AEST) on Wednesday 28 September 2022; and
- for Rent a Tent and Glamping users, until 10:00am (AEST) on Thursday 29 September 2022.
Attendees will not be able to enter the Campgrounds without being in possession of a Camping Armband. Guests and/or visitors of Camping Ticketholders are not permitted in the Campgrounds.
The Promoter reserves the right to amend or vary the advertised camping configuration, capacity (without prior notification) and deny admission to the Campgrounds with reasonable cause.
Unruly behaviour will not be tolerated and may result in Attendees being evicted from the Campgrounds. Attendees will be evicted from the Campgrounds if they behave in a threatening or inappropriate manner (aggressive, riotous, abusive, lewd or insulting actions) towards other Attendees or Festival Personnel.
Attendees are responsible for the safety and security of their belongings and the Promoter accepts no responsibility for any loss, damage or theft of Attendee's possessions at the Campgrounds.
Vehicles, once parked in the Campgrounds, cannot be moved for any reason (this includes ferrying passengers between entry gates and the designated camping spots) until the end of the Festival, unless the vehicle is being driven out of the Campgrounds and the driver (and any passengers) do not intend to return to the Campgrounds.
Breach of the above conditions may result in Attendees being evicted from the Festival Precinct and/or the Campgrounds for the remainder of the Festival. If an Attendee is evicted for breaching these conditions they will not be entitled to any refund for their Festival Ticket or Accommodation Ticket.
Any formal notice of dispute in relation to these Terms and Conditions may be emailed to email@example.com. Please allow seven (7) days for acknowledgement of receipt.
Any provision of these Terms and Conditions which is or becomes unenforceable shall not invalidate the other provisions of these Terms and Conditions.
These Terms and Conditions shall be governed by the laws of Queensland and the parties agree to submit to the jurisdiction of the courts of that State.